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Terms of Use

The attraction Boat Party Prague itself and this website boatpartyprague.com are managed by Double Wave s.r.o., a European Company with its registered seat at Czech Republic, Prague, Jaurisova 515/4, PC: 140 00, registered in the Register of Associations maintained by the Municipal Court in Prague, Section C, Insert 281117 and Company Registration Number 07417331, (hereinafter “Boat Party Prague”), and is powered by Ticket1 platform.

Boat Party Prague General Rules

This information relates to all tickets for ticket cruises on the river Vltava and connected docks and waterways, operated by Double Wave SRO and sold by Ticket1 LLC on behalf of other operators.

In purchasing tickets for cruises, from events operated by Double Wave s.r.o., you the client are accepting the terms and conditions within this document. Any ticket/reservation holder or passenger will be referred to as “the client” from here on.

Booking details

  1. All bookings must be made in advance of the date of the cruise. To board the vessel the client must have a confirmed reservation/ticket which is valid for the date and package booked and be over the age of 18 years old.
  2. Full payment in cleared funds must be received by the Boat Party Prague in advance of the starting time of the ticket. Once full payment has been made, no refunds shall be given, except when you purchase flexible ticket.
  3. When booking a ticket you are presented with an option to pay 50% deposit and cover the balance upon arrival, in this case the balance must be paid previous to access any venue.
  4. “No-shows” will not be refunded in any case. In the event that the “No-Show” has a pending balance (e.g. The buyer selected to pay only 50% deposit for the booking), the due balance will be automatically charged to the same credit card the buyer used to pay the deposit.
  5. Please ensure all ticket holders within your party are aware of any dress code that applies to the ticket cruise booked, refunds will not be offered where entry is refused for this reason.
  6. Due to the nature of the event, there will be a limited number of tables and chairs which will be available on a first come first served basis.
  7. Boarding commences 15 minutes prior to departure. Please arrive early so as not to miss your booking slot. No refunds will be made to latecomers.
  8. Any refunds agreed will be made entirely at the Double Wave s.r.o. discretion, except when you purchase flexible ticket and without prejudice.
  9. Double Wave s.r.o. do not accept liability for any loss resulting from our failure to provide an advertised service, or where delay occurs to those services, for any reason.
  10. No food or drink may be brought on to any ticket cruise.
  11. Double Wave s.r.o. reserves the right to substitute another vessel and, if necessary, for reasons beyond its control, to cancel the booking, but Double Wave s.r.o. will not in such circumstances be liable for any expenses incurred by the client.
  12. If the Client has any comments during the cruise the Captain or Function Manager will be happy to discuss these at any time. Any complaints must be notified to either the Captain and/or Function Manager at the time of the ticket cruise and then re-stated in writing to the office no later than 3 days after the date of the ticket cruise. Failure to comply with this request will indemnify Double Wave s.r.o. organizer and the operator from the payment of any compensation.

Additional terms and conditions

Open bar – All-nighter & Party Pro Ticket

After party and Boat Party

Open bar – Booze Cruise Ticket

Flexible tickets

Customers have the option to purchase Flexible ticket. (Denominated Flexi-Ticket on the booking page)

Flexible ticket allows you to either:

Flexible ticket allows changing the date of the booking, if the new booking covers the same services. If apart from the requested change of date you require more services than originally paid for, you will be asked to pay the price difference.

Please keep in mind that the flexible tickets may cost more than non-flexible tickets. However, what you get in return is the peace of mind that you will get most of your money back if you cancel your booking.

Cancellations

The Attraction may cancel the Purchase Contract in the event of one or more of the followings: